LLOYD’S AGENCIES

 
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– The Lloyd’s Agency network provides 24 hour, year round independent marine surveying and claims adjusting services to the global insurance industry and its customers

– With over 250 Lloyd’s Agents and a similar number of Sub-Agents, covering major ports and commercial centres around the world, the Lloyd’s Agency network forms the world’s most extensive marine surveying and adjusting network

– The Committee of Lloyd’s first established the Lloyd’s Agency network in 1811 to protect the interests of Lloyd’s underwriters. Since then, the mandate has broadened and the network now serves the global insurance industry and its customers

– Highly experienced and independent, Lloyd’s Agents offer a vital combination of local knowledge and specialist expertise

– Collectively the Lloyd’s Agency network brings together a combined strength of over 2,000 in-house surveyors, undertaking in excess of 170,000 marine surveys per annum

– As well as servicing marine cargo, hull and transportation insurance, many Lloyd’s Agents are experts in other classes of business as well

– The objective is to have as Lloyd’s Agents the highest quality and competitive marine service providers, for surveying, claims adjusting and recovery handling, in the regions in which they operate

– Lloyd’s Agents are renowned for their honesty, integrity and good practice and, perhaps most importantly, they all have the backing of Lloyd’s, the world’s leading specialist insurance market

– A Lloyd’s Agency appointment is a privilege afforded only to the most highly qualified marine surveyors and claims adjusters

– Whether you require a loading or discharge survey, a hull damage assessment or expert guidance for your Project Cargo, the Lloyd’s Agency network is onhand to identify and provide a solution

– All Lloyd’s Agents are expected to adhere to service standards that meet or surpass the ever increasing demands of the network’s users, click here for Llolyd’s Agents service levels

– In order to ensure that high service standards are maintained all Lloyd’s Agents undergo a continuous process of audit and inspection

– The specific skills and level of expertise available within each Agency appointment is catalogued in an online Lloyd’s Agency Directory and its user-friendly interactive map. Locate a Lloyd’s Agent , click here

– The Lloyd’s Agency network is the only network that has a mandatory educational training and examination program. The training modules focus on the core activities of the Agents, covering professional standards and values, technical cargo surveying and practical claims and recovery handling

– Both the Lloyd’s Agents and the clients of the network have access to a team of dedicated and experienced personnel, based in the Lloyd’s Agency department in London, who are responsible for administering and managing the network as well as providing operational and technical support

– The Technical Performance Team (within the Lloyd’s Agency department) consists of experienced and technically proficient marine claims professionals whose brief is to enhance the quality of the network’s services and the support provided to the network’s users

– Introduction to the Lloyd’s Agency network video, click here

Read more about us on lloyds.com