Recovery and Loss Adjusting
ASM provides independent loss adjusting and recovery services for insurers, reinsurers, P&I Clubs, brokers and corporate clients. From our base in Beirut, we deliver reliable, evidence-based assessments and structured recovery actions, aligned with policy terms, international insurance practice and the standards expected of a Lloyd's Agency and CESAM-appointed Average Agent.
Our adjusters follow a disciplined method at every stage, from site attendance and causation analysis to documentation, negotiation and recovery. Each stage is handled with precision, neutrality and discretion. This protects the interests of all parties and helps maintain commercial relationships, even in complex or sensitive cases.
Our in-house adjusters and recovery agents are certified in Lloyd's Claims Handling and Recovery, Module 3, and are members of the Chartered Institute of Loss Adjusters (CILA).
Scope of Services
Comprehensive loss adjusting for marine, fine art, specie, logistics, warehouse, and multimodal transport claims
Causation and liability analysis based on technical evidence and recognized insurance standards
Assessment of policy coverage, exclusions, conditions, and warranties
Detailed quantum evaluation, including repair cost analysis, depreciation assessments, and valuation reviews
Structured recovery actions against carriers, handlers, terminals, subcontractors, and third‑party service providers
Subrogation support, including documentation consolidation, evidence preparation, and legal coordination
Monitoring of repair processes, salvage operations, and restoration works for high‑value or sensitive assets
End‑to‑end file management with clear communication, target timelines, and progress reporting
Our Approach to Recovery
Our recovery model is built on technical clarity, legal awareness, and professional negotiation. We pursue recoveries based on strong evidentiary foundations, ensuring that claims are presented convincingly while preserving commercial relations between counterparties.
This balanced approach allows us to achieve consistently high recovery rates while maintaining fairness, neutrality, and respect for all parties involved.
Specialized Expertise Across Sectors
Marine cargo (damage, shortage, contamination, theft, mishandling)
Hull & Machinery (collision, machinery breakdown, structural failures)
Fine art & specie (valuation disputes, restoration costs, handling claims)
Heavy‑lift & project cargo (lashing failures, transit damage, improper handling)
Logistics & supply‑chain losses (warehouse damage, multimodal issues, contractual liabilities)
