Our expertise over the years in the insurance field allows us to provide the most accurate loss adjusting services in a cost and time effective manner within the lines of any policy, with our inhouse adjustors and recovery specialists being highly competent.

Additionally, we pride ourselves on our high claims recovery rate from third parties which is done with precision and speed, with great care taken to preserve amicable relations with the party subject of recovery.

Our loss adjusting and recovery services are designed to support insurers, reinsurers, P&I Clubs, brokers, and corporate clients with reliable, evidence‑based assessments and structured recovery actions. We deliver clear, defensible evaluations aligned with policy terms, international insurance practices, and the standards expected of a Lloyd’s Agency and CESAM‑appointed Average Agent.

Our adjusters follow a disciplined methodology that ensures every stage of the process — from site attendance and causation analysis to documentation, negotiation, and recovery — is handled with precision, neutrality, and discretion. This approach protects the interests of all parties while helping maintain commercial relationships, even in complex or sensitive cases.

Scope of Services

• Comprehensive loss adjusting for marine, fine art, specie, logistics, warehouse, and multimodal transport claims

• Causation and liability analysis based on technical evidence and recognized insurance standards

• Assessment of policy coverage, exclusions, conditions, and warranties

• Detailed quantum evaluation, including repair cost analysis, depreciation assessments, and valuation reviews

• Structured recovery actions against carriers, handlers, terminals, subcontractors, and third‑party service providers

• Subrogation support, including documentation consolidation, evidence preparation, and legal coordination

• Monitoring of repair processes, salvage operations, and restoration works for high‑value or sensitive assets

• End‑to‑end file management with clear communication, target timelines, and progress reporting

Our Approach to Recovery

Our recovery model is built on technical clarity, legal awareness, and professional negotiation. We pursue recoveries based on strong evidentiary foundations, ensuring that claims are presented convincingly while preserving commercial relations between counterparties.

This balanced approach allows us to achieve consistently high recovery rates while maintaining fairness, neutrality, and respect for all parties involved.

Specialized Expertise Across Sectors

• Marine cargo (damage, shortage, contamination, theft, mishandling)

• Hull & Machinery (collision, machinery breakdown, structural failures)

• Fine art & specie (valuation disputes, restoration costs, handling claims)

• Heavy‑lift & project cargo (lashing failures, transit damage, improper handling)

• Logistics & supply‑chain losses (warehouse damage, multimodal issues, contractual liabilities)

Our in-house adjusters and recovery agents are certified to Lloyd's Claims Handling and Recovery, Module 3 and members of the Chartered Institute of Loss Adjusting.